The Saratoga Frameworks factory in Saratoga Springs, New York, is equipped to provide repairs, refinishing and repainting work on most current and legacy Serotta framesets as well as other brands. To see our standard colors, click here.
Send your repair and refinish inquiries to email@example.com with your contact information and a clear description of the nature of the request. Digital images are appreciated and tend to speed up the process.
If you have a painted frame that requires new Serotta decals, we can install the appropriate Serotta branded logo decals. If you have an unpainted bike with top-mount Serotta branded logo decals, please contact firstname.lastname@example.org to order new decals. Simply send an email with the year and model of your bike, along with your top three color schemes in order of preference. We will contact you regarding availability and pricing. To see our decal options, click here.
All inbound shipping for warranty, Peace of Mind and repaint/refinish repairs are the responsibility of the customer. All incoming products must have an authorized RA number clearly marked on the packaging or they will be automatically returned to the sender. In order to request an RA number, send an email to email@example.com and clearly describe the nature of the request. Digital images are appreciated and tend to speed up the process.
Saratoga Frameworks will be responsible for the return shipping costs of covered warranty work. Customers are responsible for all other return shipping costs.