return authorization form
   
  • Please fill out completely.
  • Frame serial number can be found on the bottom of the frame's bottom bracket
  • Frame model name is most often a decal located on the top tube of the frame
  • Be sure to provide a current description of your frame (frame colors and decal colors)
  • Be sure to provide a detailed description of the work being requested
  • If you are requesting a refinish job, a refinish sheet detailing paint and decals must be included.
    This form can be found here: paint & refinish request form
  * = required your information
  first name*
  last name*
  email*
  address 1*
  address 2
  city*
  state*
  zip*
  phone*
  fax
  preferred contact method


  owners club #
(if applicable)
 
    frame information
  frame serial #*
  frame model name*
  frame paint scheme*
  frame color(s)



  decal/logo color(s)

  fork model
  fork decal/logo colors
 
    reason for return
  check one*



(if requesting refinish please fill out and submit online paint request form)
  return details*
 
    parts sent
  check one*




  other parts

Other (please list below - we will not be responsible for parts sent back with frames)
 
  additional comments

 

Please hit "submit" below. After receiving your information, we will contact you to obtain payment information and issue an RA number. You must have a returns authorization number BEFORE shipping your frame.